Customer Service

RevitaLash is committed to the manufacture and sale of safe, reliable, high-quality products – and to delivering the highest standards of customer care. Our goal is to share and promote these values at every stage of our customer relationship – from helping you find the best beauty products to meet your specific needs, to enjoying a seamless shopping experience.

A Customer Service Representative is available to assist you with any questions, concerns or purchasing needs you may have. Please do not hesitate to at info@revitalash.co.uk

Shipping & Delivery

Shipping to Ireland is presently from the UK, therefore you may be liable for import duties and taxes. We do not offer an express delivery. Your order will be delivered within 7 working days of purchase, unless otherwise agreed. Goods will be despatched by Skinbrands Warehouse DSV and delivered by DPD who will email you details of expected delivery. A signature will be required on delivery.

PLEASE NOTE THAT DUE TO THE UK'S RECENT CHANGES REGARDING BREXIT YOU MAY NOW BE LIABLE FOR PAYING IMPORT DUTY & TAXES

Orders & Returns

If you have purchased directly from our website, you may return the product within 14 calendar days after receipt – providing the product has not been used. We will then issue a full refund (minus shipping and handling fees), as long as you have notified us via email: info@revitalash.co.uk

Please note that all items must be returned in a saleable condition:

Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable. You must also include your packing slip and returns form. You must also include your packing slip and returns form.

Reactions

In the unlikely event that you experience an adverse reaction to one of our products, please discontinue using it immediately – and if possible take a photograph of the reaction. Contact us as soon as possible on 0330 175 6303 for further advice.

PR

For press and media enquiries please contact us.